Security Systems


Phone Numbers

Matt Page (Security Systems Administrator): (269) 387-2857

Bob Coffman (Congrats on Retirement!)

Forest Dewey (Key & Core Tech): (269) 387-4603

Liz Meredith (Electro-Mechanical Locksmith): (269) 387-5476

Bill Saurbek (Card Access Technician): (269) 387-5950

 

Key Shop: (269) 387-4603 ; Fax: (269) 387-2721

Bronco Card® Office (@Parking Services): (269) 387-6278   Bronco Card® ID Center



Security Systems Division

The Security Systems Division is responsible for:

  • Issuing Bronco Card® IDs
  • maintaining electronic devices on security systems
  • cameras and video recording systems
  • pinning cores and cutting keys
  • repairing door hardware

There are over 50 buildings with security systems containing over 4,000 electronic devices such as: card readers, door contacts, electronic panels, cameras and digital recorders. In addition, there are over 50,000 active ID cards on the system.



Keys and Cores

Key and core change requests require approval from the building coordinator and require a University Fund and Cost Center. Questions about key and core requests can be directed to the WMU Key Shop.

The Key and Core Request Form will be phased out in 2021. Please submit your request via a Bronco Fix-It submission. Select Doors, Locks, Keys & Cores(Category field), Key/Core Requests for faculty/staff (Item field), and then Replacement Key/Core Request (Problem field).

Master keys and keys requiring special authorization are only issued with the permission of the Security Systems Administrator in accordance with the WMU DPS Master Key Issuance procedure.



Electronic Key Box Changes

Key box changes require approval from a supervisor and the WMU Electro-Mechanical Locksmith.

The Electronic Key Box Change Request Form will be phased out in 2021. Please submit your request via a Bronco Fix-It submission. Select Doors, Locks, Keys & Cores(Category field), Key/Core Requests for faculty/staff (Item field), and then Electronic Keybox Key/Ring Change (Problem field).

These requests usually require a University Fund and Cost Center.



Temporary ID Card Request

Temporary IDs are issued with the approval of the WMU Security Systems Administrator. Additional electronic access to specific buildings and areas must be approved by building coordinators or those having authority in those areas.

The Temporary ID Card Request Form will be phased out in 2021. Please submit your request via a Bronco Fix-It submission. Select Bronco Card (Category field), Card Service for faculty/staff (Item field), and then New Temporary Card Request (Problem field).

These requests usually require a University Fund and Cost Center.



Card Access Level Change Request

Most electronic access levels to specific buildings and areas are granted/denied by building coordinators or those with authority in those areas. Access level questions or concerns can be directed to the WMU Security Systems Administrator (269-387-2857).

Please submit your request via a Bronco Fix-It submission. Select Bronco Card (Category field), Card Service for faculty/staff (Item field), and then Access Level Change Request (Problem field).

These requests usually require a University Fund and Cost Center.